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Trust & qualification
How we keep the marketplace credible
Sentrick provides workflow, qualification, and records. Suppliers remain responsible for their products. We are careful never to present internal approval as a guarantee.
Qualification is a listing gate
A product is publishable only when all gates pass: an approved exact revision, current accepted evidence, an active supplier and subscription, acknowledged liability, explicit market approval, and no active holds. Qualification means eligibility to list — it is not a Sentrick representation, guarantee, or endorsement of the product.
Evidence is versioned and exact
Certifications, labels, and specifications are attached as versioned evidence bound to a specific product revision and market. Replacing evidence creates a new version; the prior is preserved. Approval never transfers across revisions or markets.
Auditable by design
Order snapshots are immutable, the financial ledger is append-only and double-entry, and security-relevant actions are recorded in a tamper-evident trail. Tenant data is isolated at the database with row-level security.
Safety & recalls
Safety holds and recalls are dual-controlled and place holds that block publication and new transactions. Sentrick records the workflow and does not issue a safety diagnosis; regulatory filings remain the responsibility of the authorized party.
Every trust and safety control described here is enforced server-side across the marketplace.
Read the marketplace terms
Our legal center hosts the marketplace, supplier, advertising, returns, and privacy terms.