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How it works
A complete wholesale workflow, on the record
From supplier qualification to delivery and dispute resolution, every step is authorized server-side and captured in an immutable trail. Sentrick provides the workflow and records — suppliers remain responsible for their products.
- Supplier
1 · Qualify a product
Submit a product with an immutable configuration revision and the required evidence (certifications, labels, specifications). Sentrick reviews eligibility per exact revision and target market. Changing an approval-relevant field creates a new revision that must be re-qualified.
- Sentrick
2 · Publish (listing gate)
A product lists only when every gate passes: approved revision, current accepted evidence, active supplier and subscription, liability acknowledged, market approval, and no holds. Publication is a listing decision — never a Sentrick guarantee of the product.
- Buyer
3 · Request quotes (RFQ)
Buyers submit an RFQ; the platform snapshots it and routes it to the approved supplier of the exact qualified revision. Suppliers respond with versioned quotes.
- Buyer
4 · Accept & order
A buyer approver (not the requester) accepts a sent quote. The order is created with server-calculated totals and a marketplace commission (fee schedule to be published); commercial history is immutable.
- Buyer / Sentrick
5 · Pay
Payment is initiated by the buyer and recognized only via a verified webhook; capture posts a double-entry ledger exactly once. Fulfillment releases per the order's policy.
- Supplier
6 · Fulfill & ship
The supplier accepts the order, picks, packs, and ships. Over-shipment is prevented; delivery is recorded with proof — delivery is not inspection, refund, or dispute closure.
- All
7 · Returns, disputes & recalls
Returns and disputes proceed in separate, auditable stages; responsibility is decided only by authorized Sentrick roles with evidence. Recalls are dual-controlled and place holds that block publication and new transactions.
See it in your workflow
Request access and explore the buyer, supplier, and logistics experiences.